Meet the Directors
Michael Helton—Owner/Co-Executive Director

Michael Helton serves as one of the Owners and Executive Directors of Helton House, Inc. As Co-Executive Director, he provides executive leadership and oversight for the agency’s programs, operations, business planning, accountability, marketing, budgeting, and administration. He is also the Chief Personnel Officer of Helton House, Inc. and is responsible for program budgets, administrative leadership, and the overall management and supervision of services provided by the agency.
Michael oversees a wide range of services, including residential group homes for adults with Intellectual Disabilities and/or Severe Mental Illness, Mental Health Group homes, Medicaid Waiver Day Support Programs, Psychosocial Rehabilitation Services, and Mental Health Skill Building Services. His responsibilities include ensuring that programs operate in accordance with DBHDS and DSS policies and procedures, maintaining compliance with applicable regulations, supporting high-quality services, promoting community integration opportunities, overseeing screening and referral activities, preparing annual operating budgets, and monitoring program revenue and expenditures.
Michael provides direct supervision to the agency’s Directors and administrative employees. He also maintains professional relationships with Directors, Local Human Services Agencies, the Local Human Rights Committee, and local, state, and federal agencies and their staff as needed to support the mission and operations of Helton House, Inc. As a business owner, he has more than 20 years of experience in the overall management of Helton House, Inc.
Prior to the creation of Helton House, Inc., Michael worked for Crossroads Community Services Board for twelve years in case management and ID/Waiver services. He began as a Direct Support
Professional in residential services, assisting individuals with daily living skills, medication management, meal preparation, menu planning, daily activities, and community integration. He later served as a Mental Health Case Manager, working with adults and children with various mental health diagnoses, including individuals residing in Assisted Living Facilities and students receiving services within local school systems. Before his work with Crossroads CSB, Michael was employed by Head Start for six years, where he completed weekly home visits with children and families and coordinated services with the centers the students attended.
Michael is registered with the Commonwealth of Virginia Board of Counseling as a Resident in Counseling and a Qualified Mental Health Professional-Adult. He is currently completing a supervised residency in counseling practice with various populations, including 2,000 hours of face-to-face contact and 200 hours of supervision with a Licensed Professional Counselor.
Edward Helton—Owner/Co-Executive Director

Edward Helton, Jr. serves as one of the Owners and Executive Directors of Helton House, Inc. In this role, he provides executive leadership and oversight for business planning, accountability, finance, marketing, management and administration, and budgeting for all services provided by the organization.
Edward is also responsible for maintaining key professional relationships with DBHDS, the Central Region LHRC, DSS, and local, state, and federal agencies and their staff as needed to support the requirements and operations of Helton House, Inc. He provides direct supervision to the agency’s Directors as well as administrative employees, ensuring strong leadership, accountability, and organizational support across programs.
Edward holds a Bachelor of Arts in Psychology with a concentration in Crisis Counseling from Liberty University.
Janet Bishop—Director of Finance

Janet Bishop serves as Director of Finance, overseeing the organization’s financial operations and ensuring the responsible management of resources that support high-quality behavioral health services for individuals in our residential group homes and day support programs.
Before joining the organization, Janet built a strong foundation in financial operations through her work with family-owned businesses, where she gained extensive experience in budgeting, accounting, payroll, financial reporting, and operational management. This experience provided her with a practical understanding of fiscal responsibility, strategic planning, and the importance of sound financial practices in supporting organizational success.
In her current role, Janet oversees budgeting, financial reporting, regulatory compliance, and fiscal planning while working closely with leadership to ensure the organization’s long-term financial stability. She is committed to maintaining transparency, accountability, and operational excellence, helping maximize resources so the organization can continue providing compassionate, person-centered mental health services to the individuals and communities it serves.
Jackie Cole—Director of Human Resources

Jackie Cole is the Director of Human Resources with more than 25 years of experience, primarily in the healthcare industry. She brings extensive expertise in human resources leadership and a strong understanding of healthcare operations. Jackie holds a BS in Business Management from Virginia Tech and an MBA with a concentration in Human Resources from the University at Albany. She is also licensed as a Nursing Home Administrator.
Latasha M. Lyle—Senior Director of Program Operations/DD Waiver Services

Latasha Lyle serves as the Senior Director of Program Operations/DD Waiver Services at Helton House, Inc., a role she assumed in January 2026. In this role, she provides leadership and oversight for operations and service delivery across Residential and Mental Health Group Home Services, Group Day and Community Engagement Services, and Psychosocial Rehabilitation Services. Her responsibilities include DBHDS compliance and licensing, quality improvement and risk management, human resources and supervision oversight, and fiscal and resource oversight.
Latasha has been a dedicated member of Helton House, Inc. since 2008. Throughout her career with the organization, she has served in several roles, including Direct Support Professional, Certified Qualified Mental Health Professional-Adult, Lead DSP, Program Manager for the Psychosocial Rehabilitation Program, Program Manager for both DD Waiver day support locations, DBHDS Coordinator, and Director of Compliance. In these roles, she has supported program operations, regulatory compliance, staff supervision, and service delivery across multiple programs.
Latasha holds a Bachelor of Science in Psychology from Norfolk State University and a Master of Science in Psychology with a specialization in Applied Behavior Analysis from Capella University.
Latasha is known for being highly attentive to detail, policy-driven, and committed to meeting deadlines. She takes pride in maintaining thorough records, supporting strong operational practices, and bringing both professionalism and personal style to her work.
Lisa Harris—Director of Residential Services

Lisa Harris serves as the Director of Residential Services for Helton House, Inc. In this role, she oversees two DD Waiver Group Homes and two Mental Health Group Homes, providing leadership and administrative oversight to support quality residential services and ensure compliance with applicable regulations.
Lisa has worked for Helton House, Inc. since 2012. Throughout her career with the organization, she has served in several leadership roles, including Assistant Director of Residential Services, Director of Human Resources, and Director of Assisted Living. Through these roles, Lisa has supported staff management, residential operations, human resources, and service delivery across the organization.
Lisa holds an Associate Degree in Business Management with a concentration in Human Resource Management and a Bachelor of Business Administration with a concentration in Human Resource Management. She is also pursuing a Master’s Degree in Human Resources.
Octavia Lambert—Director of Residential Services

Octavia Lambert, Director of Residential Services, brings 14 years of dedicated experience in the human services field. Her career reflects a deep commitment to supporting individuals, strengthening communities, and leading teams with clarity, compassion, and consistently high standards of care.
Octavia studied Human Services and Counseling at Southside Virginia Community College and Old Dominion University, grounding her leadership in both academic expertise and hands on practice. She is known for her steady guidance, her ability to build strong and effective residential programs, and her unwavering focus on client well being.
In her role as Director, Octavia oversees residential operations, mentors staff and ensures that every program under her leadership reflects excellence, dignity, and respect. Her work continues to shape a supportive environment where individuals can grow, heal, and thrive.
Chanda Giles—Director of Quality Assurance

Chanda Giles serves as the Director of Quality Assurance at Helton House, Inc., where she oversees the organization’s Quality Improvement and Risk Management operations. She is responsible for ensuring compliance with all applicable regulations and standards established by the Department of Behavioral Health and Developmental Services (DBHDS), the Office of Human Rights (OHR), and Home and Community-Based Services (HCBS).
In her role, she leads investigations, conducts routine environmental inspections, and monitors service quality across the organization. She leads the Quality Improvement Team and collaborates closely with program management, staff, and individuals receiving services to enhance the quality and consistency of services provided.
With over 20 years of experience in the staffing industry, management, and human relations, Chanda has a strong background in workforce development and operational leadership. She holds certifications in Leadership Development, Team Building, Work Coaching Skills, and Training to Empower Employees.
Chanda is passionate about staff development and engagement, recognizing that strong, well-supported teams lead to improved outcomes for the people we serve. She believes that effective quality assurance is grounded in collaboration, accountability, and staff empowerment, ensuring high-quality, person-centered services that support the health, safety, and human rights of all individuals.
Measha Wilkerson—Compliance Coordinator

Measha Wilkerson serves as the Compliance Coordinator at Helton House Inc., bringing extensive experience in records management, regulatory compliance, and human services. She has worked closely with children and adults with disabilities, supporting individualized care and service delivery while ensuring adherence to IDEA guidelines and organizational standards. Her professional background includes coordinating meaningful and engaging activities for clients, monitoring progress, and collaborating with interdisciplinary teams to promote effective outcomes and quality services.
Currently pursuing a Bachelor of Science in Human Services through the School of Behavioral Sciences, Ms. Wilkerson combines academic knowledge with practical experience to support organizational compliance and operational excellence. In her current role, she is responsible for auditing documentation, maintaining compliance records, supporting regulatory readiness, and assisting with corrective action processes to ensure adherence to state regulations and internal policies.
Prior to her role in compliance, Ms. Wilkerson worked in Records Management, where she oversaw document control, maintained accurate records, and ensured the secure handling of sensitive information. Her experience has strengthened her expertise in organization, accountability, and regulatory standards.
Ms. Wilkerson is recognized for her professionalism, attention to detail, strong organizational abilities, and commitment to integrity and excellence within the human services field.
Our Programs
_________
Mental Health Group Homes
DD Waiver Residential Homes
Day Support
Mental Health Services